SpreadsheetFrom a product link to your parcel
The official eight-step buying sequence, with each screenshot beside the action it illustrates. Use the current account and checkout for your actual order.
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Before the first payment
Kakobuy buys from sellers on your behalf, receives items at the warehouse and arranges international dispatch after you submit a parcel. The Spreadsheet helps you discover product links; browsing it does not place an order. Confirm seller details, actual size and colour, stock, and destination restrictions first.
Official tutorial text and image order checked against the public article API on 15 October 2026. These older screenshots contain example prices, coupons, routes and account values. Use the current Kakobuy form and terms.
Select products
Start with a product you have checked on a category shelf or marketplace. The official tutorial offers three discovery methods: copy and paste a product link, search by image, or enter a keyword.
Before moving on, open the actual seller listing and identify its colour, size and quantity options. An image search match can point to a different seller or variant. The tutorial names Taobao, Tmall, 1688 and JD for automatic product search; an unsupported or unreadable listing may require the manual branch in step 2.
Submit the purchasing order
On the imported product page, choose colour, size and quantity. Use remarks for a clear purchasing requirement, such as the exact specification to confirm. Review the agreement and add the item to your cart or choose Buy now.
If you use Fill & Buy, enter the product link, product name, specification, quantity and seller-to-warehouse delivery charge. Read the manual-order conditions before payment; a manually entered description does not establish stock or after-sales cover.
Pay for the goods and domestic delivery
This payment funds the items and their delivery from the seller to Kakobuy's warehouse. International shipping is a separate payment at step 6.
Check the actual payable amount, chosen payment method, conversion and any fee before confirming. The operator's help pages contain different PayPal examples, so use the live payment screen rather than a rate copied from this older screenshot.
Wait for purchasing and delivery to the warehouse
Kakobuy reviews the purchasing request and places the marketplace order. The seller then sends the item domestically to the warehouse. Payment, purchasing and seller dispatch are different statuses.
The official tutorial describes order review in 3–5 working hours and a domestic delivery cycle of 3–5 days. These are the operator's published indications, checked in the tutorial on 15 October 2026, not a deadline for your order. Seller stock, working hours and delivery conditions can change the wait.
Review quality inspection and storage
After warehouse arrival, open the stored item and its QC Picture thumbnails. Compare what is visible with the order you submitted: colour, size label, quantity, condition and any requested detail.
Visual QC does not establish authenticity, electronic function or every hidden defect. Sealed items and some categories have narrower inspection coverage. Request the particular photo or measurement that resolves your concern before you submit the parcel.
Submit your overseas shipment and pay its fees
Select the stored items for this parcel, check the recipient address and choose packing options. Keep packaging that protects fragile contents; do not remove every box or tag without a reason.
Compare eligible logistics for your destination and goods type, read the restrictions and insurance terms, then review the parcel checkout and pay international shipping. Apply only a coupon that the live checkout accepts for this parcel.
Warehouse item measurements help planning. Packed dimensions, packaging weight and the chosen route's billing formula determine the final chargeable weight. Older routes, coupon values and prices pictured below do not establish today's availability.
Follow packing, dispatch and transport
After parcel submission and payment, Kakobuy arranges packing and outbound processing, then hands the parcel to the carrier. Follow the actual parcel status and logistics events in your account.
Different stages may update at different times. A tracking gap can occur between handovers; it does not by itself prove loss or justify a promised delivery date. Keep the route name and latest event when contacting support.
Inspect delivery and confirm receipt
When the parcel arrives, inspect the packaging and contents before confirming receipt. Compare the items with your order and retain clear evidence of any damage or missing contents.
Use the parcel support channel promptly for a genuine delivery problem, with the parcel number and relevant photos. Confirm receipt once you have received and checked the order. A shared review is optional; it should describe your actual experience.
Buying, forwarding and the clocks between them
Buying includes the seller purchase; forwarding is for goods you already bought and sent to the assigned warehouse address. Confirm the correct inbound record and address before the seller dispatches. Items may be consolidated only when the selected route accepts the goods, packed weight and dimensions.
Normal storage is stated as 100 days from In storage; abnormal unmatched packages use 60 days from Signed for. The eligible return or exchange window is 120 hours from Stocked in. These are separate processes; confirm each order’s deadline and arrange any paid extension before expiry.
Published buyer hours are 09:00–18:00 Monday–Sunday for Taobao, Tmall, JD, Weidian, Yupoo and Xianyu, and Monday–Friday for other third-party platforms. Indicative review and seller-delivery times are not guarantees.
PayPal fee articles conflict between 2.9% and 3.5%, plus US$0.30. Check the actual payment screen and remember that international freight is a separate payment after warehouse review.